In this video, Business Value Academy co-founders Jeff Meziere and Cory Miller talk through KPIs for professional service companies, particularly WordPress agencies.
Here is a summary of the 5 Key Measures
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- Job profitability
- Revenue per billable performer
- Revenue per total employees
- Lead value
- Customer satisfaction
Download the slides here (pdf).
Jeff Meziere is a CPA, as well as a Virtual CFO. Schedule a free 30-minute coaching call with Jeff to discuss your business.